Add link to ticket details in "MDR Ticket Created" alert email. | Voters

Add link to ticket details in "MDR Ticket Created" alert email.

under review

Lee Blackburn

Please update the "MDR Ticket Created" alert email to include a link to the ticket details.
Instead of
https://enterprise.platform.xcitium.com/dashboards/service-summary-mdr
Have the view status link as
https://enterprise.platform.xcitium.com/managed-security/tickets/24824/detail

May 14, 2024

Umut

marked this post as

under review

Umut

Hi Lee Blackburn,
Thank you for reaching out, we have just added this item to our roadmap.
Best regards,
Umut.