Customer Requests

Currently, "Delete Device" in Endpoint Manager only uninstalls CC and XCS, leaving the EXDR agent running on the endpoint. Please have Delete Device also detect and remove EXDR, so decommissioned devices don't leave orphaned EDR processes and inaccurate license counts behind.

In the various SIG reports, an option for 'All' vs selectable company.

Customizable "Reboot message" vs the default "Your device will reboot in X minutes because it's required by your administrator" for automated updates and such.

To enhance the flexibility and reach of Xcitium’s MDR service, we are going to integrate with third-party cybersecurity vendors. This capability will allow our MDR system to ingest and analyze security logs from a wide range of security products, enabling our SOC team to monitor and respond to threats across diverse customer environments.

we need Disk usage i can see the C, D, E drive space but i need to know in which disk0, or disk1 or disk2 the storage allocated.

to know whether partition details and useful for recovery purposes

this si a fraud Abity for all users not been able to deply or install msi package on both new acc which is xcitium and itarian yet you people keep dedecutiong funds on cards linked to account this is so sad i believe ya'll already losing so much customers

There is a 50 MB file size limit if we want to transfer to & from between the workstation and the management server. This limit also applies to the Remote Control App. This needs to be increased to at least 1 GB. We have really large log files upto 1GB and we are not able to transfer it because of this.

Please add the ability to change the managed AI Chat Color.

Dear Xcitium team, I am writing to request the to add feature in Xcitium admin web console to Endpoint Devices data wipe option