Customer Requests

Re: [#58066]: Device Patch Management Logs On-demand Patch management operation are not logged into "Logs" -> "Patch Logs" Please add logging for OS patches installed from the Patch Management interface into "Logs" -> "Patch Logs" or a new tab, etc

It would be extremely helpful if on the Devices List there was an icon for when devices need a restart to finish applying patches; it: if patches have recently been applied from the Patch Management screen. Depending on the OS patch, sometimes devices disappear from the patch-specific screen, and therefore we no longer can see which ones still need restarting.

Currently, the security event alerts I can issue from the XCS monitor are only for malicious and virtualization events, but under the XCS protection mechanism, there are also different mechanisms such as autorun and HIPS, which are eart Is it possible to add monitor options to make it more suitable for protecting the alert issued?

I discovered that if a device is assigned to a policy without the Remote Control module enabled, that device can be remote taken over. This seems like a security hole because if the remote control is not enabled in a policy, that would indicate that those devices assigned to that policy does not want to allow remote takeover for those devices by default.

To prevent certain devices, such as servers for example, from showing in the Xcitium Remote Control App list, I'd like to request that this list only reflect devices that is assigned to a policy with Remote Control module enabled. If a devices is a assigned to a policy without the Remote Control module, then there is no reason for that device to be listed in the remote control app. This keeps the remote control app list cleaner and easier to find devices that need to be remote taken over.

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I want a script that allows us to see how much time the user spends on which application.

we can update communication client version, nearly for 10 devices, we can't succeed to update xcc version to up to date version that endpoint supports. how can we troubleshoot the issue and can update it?