FEATURE REQUEST: CENTRALIZED "MAINTENANCE MODE" TOGGLE

THE PROBLEM

Currently, troubleshooting script execution or application behavior is a manual, time-consuming process. Admins must either modify complex profile settings (causing configuration drift) or manually override settings on the local endpoint. This creates a "blind" troubleshooting environment where it is unclear if a failure is due to code errors or Xcitium components like HIPS, Containment, or VirusScope.

THE PROPOSED SOLUTION

Implement a Global or Per-Endpoint "Maintenance Mode" toggle within the Xcitium Portal.

Key Requirements:

One-Click Disable: Temporarily pause all protection components for a specific endpoint.

Timed Auto-Revert: Set a timer (e.g., 30 or 60 mins) after which protection automatically re-enables.

Audit Logging: Log all toggle actions for security compliance.

ADVANTAGES BY ROLE

FOR CODERS & DEVELOPERS:

Instant Validation — Rapidly confirm if a new script or app is being blocked by Xcitium without waiting for profile propagation or digging through logs.

FOR SYSTEM ADMINS:

Eliminate Config Drift — No more creating "special" permanent profiles or local overrides that lead to inconsistent security across the fleet.

FOR MANAGERS & SUPERVISORS:

Operational Efficiency — Drastically reduces the "Mean Time to Resolution" (MTTR) for help desk tickets related to software deployment and RDP/connectivity issues.

FOR SECURITY OFFICERS:

Controlled Risk — A timed toggle is significantly safer than "uninstalling the agent" or "disabling protection indefinitely," which is the current desperate workaround.

WHY CURRENT WORKAROUNDS FAIL

MANUAL OVERRIDES: Requires remote access to the machine, which is impossible for large distributed teams.

PROFILE CHANGES: Far too slow for iterative development or urgent troubleshooting.

UNINSTALLING: Leaves the machine completely vulnerable and removes management visibility.

SUMMARY FOR PRODUCT TEAM

This feature is essential for environments that balance high-security with active development. It turns Xcitium from a "bottleneck" into a "flexible partner" for the IT team. (Ref: Ticket #118257)