Currently, when deploying critical patches through the Xcitium Vulnerability Manager, the portal lacks essential logs and status updates. This makes it difficult to track patch progress and verify successful installation. Additionally, there is no option to force a device restart when required by the patching process.

To improve the user experience and streamline patch management, we request the following enhancements:

Detailed Logging: Implement comprehensive logging within the patch management section of the portal. Logs should include real-time status updates on patch deployment, error messages if any occur, and confirmation of successful installation on each device.

Forced Restart Option: Introduce a configurable option within the Vulnerability Manager to enforce a device restart when a patch requires it. This will ensure consistent and complete patch installation across all endpoints.

These enhancements will address the following pain points:

Lack of Visibility: Administrators currently have no way to monitor patch deployment progress or troubleshoot failed installations within the portal.

Incomplete Patching: The absence of a forced restart option can lead to incomplete patching if users fail to manually restart their devices after patch deployment.

Support Challenges: As indicated by the support ticket response, the lack of logs and forced restart functionality is a known limitation and hinders effective troubleshooting.

By adding these features, Xcitium can significantly improve the usability and effectiveness of its patch management capabilities, ultimately enhancing endpoint security and reducing administrative overhead.