Increase file size limit of 50 MB for file transfer
planned
m
myr
There is a 50 MB file size limit if we want to transfer to & from between the workstation and the management server. This limit also applies to the Remote Control App. This needs to be increased to at least 1 GB. We have really large log files upto 1GB and we are not able to transfer it because of this.
Umut
planned
Hi everyone,
We’ve added this item to our roadmap and are planning to release it in the second half of the year.
Best regards,
Umut
Hi myr,
Thank you very much for reaching out to us and making your request!
We have added the relevant task to our roadmap. I need to point out that 1 GB is quite high when the total number of customers is considered. I will provide information if there are any updates.
Best regards,
Product Management Team
m
myr
Umut Its high because of the size of the data transfer that will take via the server and the agent? It cannot be the storage as the file is on the workstation and once transferred its stored on the admins workstation. Also the network between admin and the workstation is owned by us.
Umut
Hi myr ,
Thank you for your feedback and for providing these additional details. We are taking note of them and will incorporate them into our ongoing evaluation and development process. Your input is invaluable as we continue to refine our product to better serve your needs.
Best regards,
The Product Team at Xcitium
Umut
under review
m
myr
Umut Any update on this. It has been more than a year now. This is too limiting and is making the file transfer utility unusable most of the time. We cannot even download the support logs that your support team ask us to run using cisreporttool.exe as its always more than 50 MB.