Hi Xcitium

We would like to ask for your support regarding the Patch Management report in our HOP INN tenant

(https://hopinn.itsm-us1.comodo.com).

Currently, when exporting the Patch Management report to CSV, the report only shows summary information such as:

Number of Installed patches

Number of Not Installed patches

However, the report does not display the device name list.

As we use this CSV file to create a monthly patch compliance summary, we would like to check whether it is possible to:

Include the Device Name / Device List in the Patch Management report export (CSV), or

Use an alternative report or configuration that provides per-device details.

Could you please advise if this feature is available, or guide us on how to enable the device-level details in the report?

Thank you very much for your support.

Should you need any further information, please do not hesitate to contact me.

Best Regards,

Natthapong Arthan ( Aun )

IT Infrastructure & Security Manager

___________________________

HOP INN Hotel Public Company Limited

5th Floor, Ploenchit Centre,

2 Sukhumvit Rd., Klongtoei,Bangkok 10110, Thailand

T +66 (0) 2659 2849 | F +66 (0) 2659 2833