Trigger Scans from Device info page | Voters

Trigger Scans from Device info page

under review

Kevin Wall

There should be an option in the toolbar in the Endpoint Manager portal to manually trigger scans (instead of having to go to Security > Endpoint Security Status and find the endpoint.

January 3, 2024

Umut

marked this post as

under review

Umut

Hi Kevin Wall
Thank you very much for reaching out to us and making your request! 
I would like to confirm your request for a deeper understanding by clarifying the reason for your request:
1- Is it difficult to find the device to start scanning on the Security > Endpoint Security screen?
2- Even if the scan start command is added to the toolbar or somewhere easier to access, will your request be met if the devices still need to be selected?
We are waiting for your return!
Best regards,
Product Management Team

Kevin Wall

Hi Umut,
1- While not difficult if you know what you're doing and where to go, it is definitely tedious.
2- If it is added to the Device List screen, having to select devices would be fine. But I think the more easily available this feature is, the better.
For example: I'm looking through files that are blocked or in containment. Part of this process is drilling down to find what devices the files were found on. If I find that the file is trustworthy at any point in that process, I would prefer to have an easy way to trigger a ratings scan so the endpoint knows to trust and release it. Having to go back to Security > Endpoint Security and then look up the endpoint again and then trigger a scan is functional, but far from ideal, especially when time is of the essence.

Umut

Hi again Kevin Wall,
Thank you for the detailed answer.
We've created a related feature request ticket to be analyzed properly, please follow it via CS-51338.
Best regards,
Product Management Team