Customer Requests

We need to export/download SIG device list but there is no ability for such export on SIG portal UI, also it does not display full device name which is more than 15 characters.

Throughout the SOCaaS, MDR, EDR, Comodo is named throughout in many different aspects of these tools. This does not present a consistent White Label view to my customers. I would have my products name, Warden, Xcitium and Comodo all over the endpoint. This reduces trust in my product and questions why they don't just go straight with Xcitium. Request that the Comodo naming throughout the products be removed or to be consistent with the White Lable Name given. If this is not possible, then update all references to Comodo with Xcitium (last resort).

We would like to be able to see (and sort) by other headers the list of devices apart from "OS, NAME, PROFILE, ACTIVE COMPONENTS, etc" - like RMM Version, XCS Version, IP (External, Internal), etc.

For laptops and mobile devices, it would be extremely helpful to be able to see the last queried battery % and whether the device is on battery power or on AC power.

we want to have the possibility to map our own subdomain to the msp partner domain fe comodo.pureautomation.be maps to pureautomation-msp.cmdm.comodo.com so customers can remember it fast: comodo.pureautomation.be

The new feature "Ability to assign Windows software packages via profiles." needs its actions logging. Currently, there is no way on the console to know the status of the process.

Under Remote Tools we would like to get option for Certificates Management of the Windows devices. You can take inspiration from "Windows Admin Center" product of Microsoft. https://learn.microsoft.com/en-us/windows-server/manage/windows-admin-center/overview

There should be an option in the toolbar in the Endpoint Manager portal to manually trigger scans (instead of having to go to Security > Endpoint Security Status and find the endpoint.